Terms of Service
ARTICLE 1: GENERAL PROVISIONS
These general e-gancy.com (“GTC”) apply to every order placed by a visitor to this e-commerce website (“customer”). Placing an order via the e-gancy.com webshop means that the customer has taken note of these Terms and Conditions and explicitly acknowledges their applicability to the exclusion of all others. Additional terms and conditions of the buyer are excluded, unless e-gancy.com has expressly acknowledged them in writing beforehand.
ARTICLE 2: PRICE
All prices mentioned are in EURO, always including VAT and all other taxes or charges to be borne by the customer. If shipping costs are calculated, they will be mentioned separately.
The price quotation only relates to the articles as literally described. The attached photos are for decoration purposes only and may contain elements not included in the price.
e-gancy.com reserves the right to refuse orders if products are incorrectly priced online. The customer always has the right to cancel his order or to buy only the correctly priced items.
ARTICLE 3: OFFER
Despite the fact that the online catalogue and the e-commerce website are made with the greatest possible care, it is possible that the information provided is incomplete, contains material errors or is not up to date.
Obvious errors or mistakes in the offer are not binding on e-gancy.com. With regard to the accuracy and completeness of the information provided, e-gancy.com is only obliged to assume resources. e-gancy.com is in no way liable for material errors, typesetting or printing errors.
If the customer has specific questions, for example about sizes, colour, availability, delivery time or type of delivery, we ask the customer to contact e-gancy.com in advance.
The offer is always valid while supplies last and may at any time be changed or withdrawn by e-gancy.com. e-gancy.com not be held responsible for the unavailability of a product.
ARTICLE 4: DELIVERY AND EXECUTION OF THE AGREEMENT
e-gancy.com aims to deliver all purchased items as soon as possible, whenever possible.
Any visible damage and/or defects in the quality of an item or any other failure in delivery must be reported immediately by the customer to e-gancy.com.
The risk of loss or damage is transferred to the customer as soon as he (or a third party designated by him and not being the carrier) has physical possession of the goods. However, risk is transferred to the customer at the moment the goods are handed over to the forwarding agent, if the forwarding agent has been commissioned by the customer to transport the goods and this option has not been provided by Shopping Complete.
ARTICLE 5: RETENTION OF TITLE
Goods delivered remain the exclusive property of e-gancy.com until paid for in full by the customer.
The customer undertakes to inform third parties of e-gancy.com’s retention of title if necessary, for example in the event of seizure of items not yet paid for in full.
ARTICLE 6: RIGHT OF WITHDRAWAL
The provisions of this article apply only to customers who, in their capacity as consumers, buy articles online from Voorjaarsactie.
The customer has the right to revoke the agreement within a period of 14 calendar days without giving reasons.
Products such as underwear, lingerie, hair products, oral care products and other products that come into contact with the skin do not fall under the hygienic return policy. Therefore, these products cannot be returned and will not be processed.
The withdrawal period will expire 14 calendar days after the day on which the customer or a third party designated by him and other than the carrier has received the last shipment or the last component.
To exercise the right of withdrawal, the customer must inform Spring Action. email@example.com, by means of a clear statement of his decision to withdraw from the contract.
To comply with the cancellation period, it is sufficient for the customer to send the notice of exercise of the right of withdrawal before the cancellation period has expired.
The customer must return or hand over the goods to e-gancy.com immediately, but no later than 14 calendar days after the day on which he notifies e-gancy.com of his decision to withdraw from the contract.
return or hand over the goods. The customer is in time if he returns the goods before the period of 14 calendar days has expired.
The customer bears the direct costs of returning the goods.
In the event of a deterioration in the value of the goods to be returned, e-gancy.com reserves the right to hold the customer responsible for any deterioration in the value of the goods resulting from the intended use of the goods, and to claim compensation.
Only items in their original packaging with all accessories, instructions and an invoice or proof of purchase can be returned.
If the customer withdraws from the agreement, e-gancy.com will reimburse the customer for all payments made up to that point, including the costs for standard deliveries, within a maximum of 14 calendar days of e-gancy.com becoming aware of the customer’s decision to withdraw from the agreement. In the case of sales contracts, e-gancy.com may wait until the goods have been returned in full, until the customer has provided proof that he/she has returned the goods, whichever comes first.
For this refund, e-gancy.com will use the same means of payment that the customer used in the original transaction, unless expressly agreed otherwise with the customer; under no circumstances will the customer be charged for this refund.
ARTICLE 7: GUARANTEE
In accordance with the Act of 21 September 2004 on consumer protection in relation to the sale of consumer goods, the consumer has legal rights. This legal guarantee applies from the date of purchase by (if applicable from delivery to) the first owner. Any commercial guarantee does not affect these rights.
In order to invoke the warranty, the customer must be able to present proof of purchase. The customer is advised to keep the original packaging of the goods.
For items purchased online and delivered to the customer’s home, the customer must contact the e-gancy.com customer service team in advance and return the item to redjedeals.com at their own expense.
In case of a defect, the customer must inform e-gancy.com Rabat as soon as possible. In any case, the customer must report a defect within a period of 2 months after its discovery. After this period, any right to rework or replacement delivery will expire.
The (commercial and/or legal) guarantee does not apply to defects that are the result of accidents, negligence, falls, improper use of the article, failure to follow the instructions or the manual, adjustments or modifications to the article, excessive use, poor maintenance or any other abnormal or incorrect use.
It is also not applicable to articles with a shorter lifespan or to wear items.
Defects that come to light after a period of 6 months from the date of purchase, possibly from delivery, are not considered hidden defects, unless the customer proves otherwise.
The guarantee is not transferable.
ARTICLE 8: PENALTIES FOR NON-PAYMENT
Without prejudice to the exercise of other rights available to Spring Action, in the event of non-payment or default in payment, the customer is legally entitled, from the date of default and without a formal notice, to interest at the rate of 10% per annum on the unpaid amount due. In addition, the customer shall be liable, ipso jure and without notice of default, to lump-sum compensation of 10% of the amount in question, but at least EUR 25 per invoice.
Notwithstanding the foregoing, e-gancy.com reserves the right to repossess any (fully) paid items.
The data controller, e-gancy.com, respects the Belgian law on privacy protection when processing personal data.
The personal data you provide will only be used for the following purposes: processing and delivery of the order, sending newsletters, advertising and / or marketing purposes.
You have a legal right to inspect and possibly correct your personal data. Subject to proof of identity (copy of your identity card), you can obtain a written, dated and signed request to firstname.lastname@example.org for the free disclosure of your personal data. If necessary, you can also ask to correct data that is incorrect, incomplete or irrelevant.
In the case of the use of data for direct marketing: You can object, free of charge, to the use of your data for direct marketing. You can always contact Zomerknallers,email@example.com.
We treat your data as confidential information and will not pass them on to third parties, rent or sell them.
The customer is responsible for the confidentiality of his access data and the use of his password. Your password is stored in encrypted form, so that e-gancy.com cannot access it.
“Cookies” may be placed on your computer’s hard drive when you visit the website. A cookie is a text file that is stored by a website server in your computer’s browser or on your mobile device when you visit a website. Cookies cannot be used to identify individuals; a cookie can only identify one device. We use both first-party and third-party cookies.
You can set your Internet browser so that it does not accept cookies, warns you when a cookie is installed or subsequently deletes cookies from your hard drive. You can do this through your browser settings (via the help function). Please note that it is possible that certain graphic elements may not be displayed correctly or that you may not be able to use certain applications.
ARTICLE 11: EFFECTIVENESS – UNAVOIDABLE
Should any provision of these terms and conditions be determined to be invalid, unlawful or void, the validity, legality and enforceability of the remaining provisions shall in no way be affected.
e-gancy.com failure to exercise or enforce any right set forth in these terms and conditions at any time shall not be deemed a waiver of such provision and shall not affect the validity of any such rights.
ARTICLE 12: MODIFICATION OF THE TERMS AND CONDITIONS These terms and
conditions are supplemented by other conditions which are explicitly referred to and by the general conditions of sale of Spring Action. In the event of contradictions, these conditions will prevail.
redjedeals.nl can change these terms and conditions at any time without further notice. Any purchase made after the amendment implies acceptance of these new terms by the customer.